I received a defective product.

Once you receive your order, you have 5 days to report a defect on your item.

If this is the case, please submit a return request by selecting "defective item" as the return reason and attaching photos of the defect so that our teams can verify it and approve your return.

After the 5-day period, we will no longer be able to respond to your request, and your order will not be eligible for exchange or refund.