1. Shipping
| Delivery Country | Carrier | Delivery Time | Shipping Cost |
| Metropolitan France | Mondial relay / Chronopost | 3–5 business days | Free |
| Colissimo | 2–3 business days | 5€ for orders under 150€ Free on orders of 150€ or more |
|
| Belgium | Mondial relay / Chronopost | 3–6 business days | Free |
| GLS | 2–4 business days | 5€ for orders under 150€ Free on orders of 150€ or more |
|
| Monaco | Colissimo | 2–4 business days | 5€ for orders under 150€ Free on orders of 150€ or more |
| Germany, Denmark, Spain, Hungary, Italy, Luxembourg, Monaco, Netherlands, Poland, Portugal, Slovakia, Czech Republic | GLS | 2–4 business days | 5€ for orders under 150€ Free on orders of 150€ or more |
| Austria, Bulgaria, Cyprus, Croatia, Estonia, Finland, Greece, Ireland, Iceland, Latvia, Lithuania, Malta, Norway, Romania, United Kingdom, Slovenia, Sweden, Switzerland | Colissimo | 4–8 business days | 12€ for orders under 150€ Free on orders of 150€ or more |
| Australia, Belarus, Brazil, Canada, China, South Korea, India, Japan, Hong Kong SAR, Russia, Singapore, Taiwan, Thailand, Vietnam | Colissimo Worldwide | 10 business days | 40€ |
* If the country you are looking for does not appear in the list above, we do not currently ship there.
PLEASE NOTE:Customs duties, local taxes, import duties, or other government charges may apply depending on the destination country. These charges are the sole responsibility of the customer.
2. Returns
Items must be returned in their original, new condition, including all tags, accessories, and original packaging. They must not show any signs of wear or damage.
Any item returned incomplete or damaged will not be eligible for an exchange or refund.
| Country | Exchanges & Store Credit | Refund (deducted amount) |
| Belgium, Spain, France, Italy, Luxembourg, Monaco, Netherlands, Portugal | Free | 5€ |
| Austria, Bulgaria, Cyprus, Croatia, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Iceland, Latvia, Lithuania, Malta, Romania, Slovenia, Slovakia, Sweden, Czech Republic | Free | 9€ |
| Rest of the world | No return label provided. Return shipping costs are the responsibility of the customer. | No return label provided. Return shipping costs are the responsibility of the customer. |
