My command
Was my order taken into account?
Following your order, you will receive an e-mail to indicate the details of it.
Be careful, confirmation emails are very playful, they like to hide in junk mail or spam!
I still haven't received my order, what can I do?
When we ship your order, a confirmation email from our carrier will be sent to you. In this e-mail, a tracking number will be sent to you and you will be able to see the tracking of your package.
If, however, you do not receive the follow-up e-mail, or your order has still not been delivered to you once the deadline has passed, please contact us at the following address: bonjour@oraije.com
Unfortunately, delays in delivery are not our responsibility, but that of the delivery services on which we depend. In the event of a problem, we will make every effort to find a solution as soon as possible.
Can I cancel or modify my order?
After receiving your order confirmation email, you will not be able to cancel or modify your order. On the other hand, you will be able to return the items after receipt against reimbursement. Return costs will be your responsibility.
